At Sokowave, we respect your privacy and are committed to protecting the personal information you share with us when using our classified marketplace. This Privacy Policy explains how we collect, use, and safeguard your data when you access our platform, available at https://www.sokowave.co.ke, and utilize our services. By using our platform, you agree to the practices outlined in this policy.
We may collect the following personal information when you interact with Sokowave, whether by creating a listing, boosting a post, or subscribing to a seller plan:
We also collect certain information automatically when you use our platform:
We use cookies and similar tracking technologies to enhance your experience on Sokowave. We also utilize Google Ads and related services, which may collect and process data as described below:
For more information on how Google collects and processes data, please refer to Google's Privacy Policy.
We use Google Ads Remarketing to advertise to users who have previously visited our platform. Google Ads may use cookies to show Sokowave ads across the web. These ads are based on your past visits to Sokowave or other websites.
You can opt out of Google’s use of cookies for ads by visiting Google’s Ads Settings.
Sokowave collects and uses your personal data for the following purposes:
Sokowave does not sell or rent your personal information to third parties. However, we may share your data in the following cases:
We may share your information with trusted third-party service providers that help us run our platform, process payments, send SMS/email notifications, conduct marketing activities (including Google Ads), and manage advertising campaigns.
We use Google Ads and Google Analytics to track website usage and advertising effectiveness. These tools may collect data about your browsing habits on our platform and across other websites, which helps us display relevant ads. Google’s use of data is governed by their privacy policies.
We may disclose your personal data to legal authorities or other parties when:
In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity.
We employ industry-standard measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
You have the following rights regarding your personal data on Sokowave:
You can request access to the personal information we hold about you and ask for corrections to any inaccuracies.
You may request the deletion of your personal data. However, some information may need to be retained for legal or security reasons.
You can request that we limit the processing of your data or object to specific processing activities, such as receiving marketing communications or seeing personalized ads.
If you have provided consent for any data processing activity, you may withdraw it at any time. This will not affect the legality of processing carried out before the withdrawal.
We retain personal data only for as long as necessary to provide you with our services and fulfill the purposes described in this Privacy Policy. We may retain some information for legal compliance, dispute resolution, or enforcement of agreements.
Sokowave facilitates communication between buyers and sellers, but does not participate in the transaction process. Buyers and sellers are responsible for negotiating and completing transactions independently. Sokowave is not responsible for any disputes that arise from off-platform transactions.
Our platform may contain links to third-party websites or services, such as payment gateways or advertising networks like Google. Sokowave is not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before providing any personal information.
Sokowave is not intended for users under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete it.
Sokowave may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any changes will be posted on this page, and where applicable, notified to you via email or other means. Your continued use of Sokowave following any changes indicates your acceptance of the updated Privacy Policy.
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:
By using Sokowave, you agree to the terms and conditions outlined in this Privacy Policy.
This Privacy Policy was last updated on October 3, 2024.